> ## Documentation Index
> Fetch the complete documentation index at: https://docs.custral.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Conversation

> Link a record to one or many Conversation threads.

## Overview

Conversation is a relation specifically scoped to the Conversation object. Use it when a record is the subject of one or many threads. A Deal with associated email threads, a Ticket with the conversation that opened it.

## Configuration

| Setting            | What it does                                                                                         |
| ------------------ | ---------------------------------------------------------------------------------------------------- |
| Allow multiple     | Lets more than one Conversation be linked to a record.                                               |
| Link automatically | Links Conversations on its own when their participants match the record's Email or Phone properties. |

## What it stores

A link to one Conversation, or to several when multiple is allowed.

## Filtering

Is, is any of, count equals, count greater than, has unread, is empty, is not empty.

## Examples

A Deal with the email thread that opened it. A Ticket with the conversation that started it.

## See also

* [Conversation model](/data/conversations/overview)
* [Relation](/data/properties/select/relation)


## Related topics

- [Conversations](/dev/webhooks/events/conversations.md)
- [conversation.completed](/dev/webhooks/events/conversation-completed.md)
- [conversation.assigned](/dev/webhooks/events/conversation-assigned.md)
- [conversation.deleted](/dev/webhooks/events/conversation-deleted.md)