> ## Documentation Index
> Fetch the complete documentation index at: https://docs.custral.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Mobile app

> Custral for iPhone, iPad and Android: triage the inbox, take calls, look records up, and talk to the assistant.

## Overview

The mobile app covers the work you do away from a desk: clearing the inbox,
taking and returning calls, pulling up a record before a meeting, and asking
the assistant something. Workspace configuration: schema, workflows, dashboard
design, stays on [web and desktop](/start/apps/overview), where there's room
for it.

## Install it

The iPhone and Android apps are rolling out to the App Store and Google Play.
[custral.com/download](https://custral.com/download) carries the store links as
each one goes live. Sign in with the same credentials you use on the web.

<Info>
  Need access before then? Email [hello@custral.com](mailto:hello@custral.com)
  and we'll add you to the beta.
</Info>

## What's on it

<CardGroup cols={2}>
  <Card title="Inbox" icon="inbox" href="/comms/inbox/overview">
    Every conversation across email, SMS, voice, and chat. Swipe actions are
    configurable. Set what a left and right swipe do under Settings → Email.
  </Card>

  <Card title="Calls" icon="phone" href="/comms/voice/dialer">
    A full dialer, call history, and voicemail with transcripts, on one screen
    filtered by Recent / Missed / Voicemail.
  </Card>

  <Card title="Records and views" icon="table" href="/surfaces/views/overview">
    Your saved views, with their real filters, sort, and columns. As a list,
    board, grid, calendar, or timeline.
  </Card>

  <Card title="The assistant" icon="sparkles" href="/ai/overview">
    The same assistant as on web, including tool approvals and two-way voice
    chat.
  </Card>
</CardGroup>

Pushed notifications carry a body preview rather than just a subject, and you
can **Reply** or **Mark done** straight from the notification.

## On a tablet

Custral doesn't stretch the phone layout to fill an iPad. Past roughly 768pt of
window width, navigation moves off the bar along the bottom and onto a **labelled
rail down the leading edge**: every destination named rather than guessed at from
an icon, and the height the bottom bar was spending handed back to the content.

Wider again, from about 912pt, the rail is joined by a **pages panel**, your
sections and pages in a second column beside whatever you're reading, the way the
sidebar works on web.

In practice every iPad gets the rail in landscape, and every one but the mini
gets it in portrait too. The panel wants a landscape iPad, or a large one held
portrait. Android tablets follow the same widths.

It tracks the window rather than the device, so rotating an iPad, or resizing
Custral in Split View, moves the navigation live with nothing to reload.

<Tip>
  The rail carries your open tabs underneath the destinations, so a page you've
  already opened is one tap away without going through the switcher.
</Tip>

## Permissions worth granting

| Permission          | Why it's asked for                          | What breaks without it                        |
| ------------------- | ------------------------------------------- | --------------------------------------------- |
| Notifications       | New mail, assigned tasks, incoming calls    | You'll only see activity when the app is open |
| Microphone          | Calls and voice chat with the assistant     | Calls connect with no audio from your side    |
| Contacts (optional) | Matching inbound numbers to people you know | Unknown numbers stay unnamed                  |

<Warning>
  On **Android 14 and later**, apps that aren't the system dialer must be granted
  a separate permission before an incoming call can take over the screen. Without
  it, calls arrive as an ordinary notification in the shade and are easy to miss.
  Custral prompts for this the first time it matters, accept it, or grant it
  later under **System Settings → Apps → Custral → Full-screen intents**.
</Warning>

<Tip>
  Some Android manufacturers put aggressive battery limits on background apps,
  which can delay or drop push notifications. Custral surfaces the relevant
  exemption in Settings when it detects one of these devices. Granting it is
  what keeps notifications timely.
</Tip>

## Troubleshooting

| Symptom                                             | Likely cause                                                          | What to check                                                                                                                        |
| --------------------------------------------------- | --------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------ |
| Notifications arrive late or not at all             | OS battery optimization is suspending the app                         | Grant the battery exemption Custral offers in Settings; on Android also check **Settings → Apps → Custral → Battery → Unrestricted** |
| Incoming calls don't take over the screen (Android) | The full-screen intent permission isn't granted                       | See the warning above                                                                                                                |
| A call connects with no sound                       | Microphone permission denied, or a Bluetooth device grabbed the route | Check the mic permission, then switch the audio route from the in-call controls                                                      |
| A view shows different records than on web          | You've added device-local filters on top of the view                  | Mobile filters are per-device and never edit the saved view. Clear them from the summary line above the list                         |
| You can't edit a workflow or add a property         | Those live on web and desktop by design                               | Open the workspace on [app.custral.com](https://app.custral.com)                                                                     |

## Related

* [Where Custral runs](/start/apps/overview): the surfaces compared.
* [Notifications](/start/settings/notifications): choosing what alerts you.
* [Delete your account](/start/account/overview#deleting-your-account): available in-app under Settings.


## Related topics

- [Change Log](/product/updates.md)
- [Where Custral runs](/start/apps/overview.md)
- [SMS](/comms/sms/overview.md)
- [Authentication](/dev/auth/overview.md)
- [Responding to invites](/comms/calendar/responding-to-invites.md)
