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Overview

Connected Accounts is your personal hub for the third-party accounts you connect (email, calendar, video conferencing, and communication), grouped by category. Find it at Settings → Connected Accounts. It’s the per-user view of your own grants; the workspace-wide provider catalog is Integrations.

Categories

Accounts are grouped into Email, Calendar, Video Conferencing, Communication, and Others. Email and Calendar each have a Connect button; an empty category shows a “Connect your …” card.

Connect an account

1

Choose a category

Click Connect Email / Connect Calendar, or pick a provider from the list.
2

Pick how

Create a managed inbox (Email: buy a domain and get a custom mailbox, via Domains), or Connect existing account to link your Google, Outlook, or other provider.
3

Authorize

For email/calendar you choose what to grant, Email (send and receive) and/or Calendar (availability and events), then continue to the provider’s authorization.
Connecting a video account lets Custral generate meeting links and join calls for recording (see Meeting Assistant).

Manage a connected account

Each connected account’s card offers Channel Settings, and for email also Warming, Forwarding, and Signature settings, plus Re-authorize and Disconnect. Disconnecting removes access to that account’s mail, calendar, and related data until you reconnect it.

Troubleshooting

When reporting an issue, include the request id shown in the error toast. It links the in-app error to the server logs.