Documentation
Learn the product. Build on the API.
Custral runs email, SMS, voice, and chat on a data model you shape yourself: with automations, AI, and reporting on top. Guides for using it, and references for building on it.
✉Inbox
👥Contacts
◆Deals
📊Dashboards
⚡Sequences
ALAda Lovelace EmailRe: Onboarding, sounds great, let’s book a call…2m
MGMarcus Green SMSReply YES to confirm your appointment1h
SCSofia Chen VoiceMissed call · voicemail transcript ready3h
JPJordan Pak ChatIs there a plan for teams over 50 seats?1d
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Use the product
Set up your workspace, run the shared inbox, model your data, and build views & automations, all click-through, with screenshots.
Product guides →💻Build on Custral
Authenticate and build with the REST API, the SDK, the CLI, or MCP: from your first API call to production integrations.
Developer platform →What do you want to do?
Jump straight to the taskBrowse by area
Every product, one line each💬Communications
✉EmailSend, receive, and thread email from shared inboxes.
💬SMS & chatTwo-way texting and a website chat widget.
📞VoicePlace and receive calls, with recording and voicemail.
🗂Templates & snippetsReusable message content across channels.
▦Data & surfaces
🧱Objects & recordsModel your business, the foundation of everything.
🔤PropertiesTyped fields, formulas, rollups, and auto-fill.
📊Views & dashboardsTables, boards, and charts over live data.
🧩BlocksThe pieces (tables, charts, notes, embeds) that fill a view.
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