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Custral’s AI centers on an assistant you talk to in plain language. It reads your records, drafts and sends messages, and runs actions on your approval. Around it: chat agents (reusable personas), property auto-fill (AI that fills fields), and the tools, rules, and connections that extend what it can do.

Get started

Get started with AI

Ask the assistant to do something, and see it act on your data.

The assistant

What the assistant can do

A plain-language catalog of what you can ask, with example prompts.

Inspect the page

Point the assistant at a record, row, or chart and ask it to act.

Tools

The actions it can take: read records, create properties, send email, search the web.

Permissions

Standing “always allow” rules. View and revoke them.

Agents

Chat Agents

Reusable personas with custom instructions, scoped focus, and tool gating.

Property Auto-Fill

AI that fills a property on demand or on triggers.

Extend the AI

Rules & Skills

Standing guidance (rules) and reusable /command procedures (skills).

Provider Tools

Tools connected providers give the assistant, gated by your approval.

MCP Connections

Connect external MCP servers for read-only tools.

Recommendations

Proactive nudges about your accounts, conversations, and team.

Feature reference

Works with

The AI reaches across the rest of Custral, it acts on your real data, not in a silo.

Communications

Draft and send email, run chat agents on conversations, and summarize threads.

Data & records

Auto-fill properties, and read or create records straight from a prompt.

Automations

Run AI actions inside workflows and trigger property auto-fill on events.

Surfaces

Ask the assistant to build a view or dashboard, or inspect the open page.

Reference & settings

Models & Providers

The model catalog and what each is good for.

Best practices

Getting reliable, predictable output.