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Custral’s AI centers on Stella, your AI teammate, which you talk to in plain language. It reads your records, drafts and sends messages, and runs actions on your approval. Around it: chat agents (reusable personas), property auto-fill (AI that fills fields), and the tools, rules, and connections that extend what it can do.

Get started

Get started with AI

Ask Stella to do something, and see it act on your data.

Stella

What Stella can do

A plain-language catalog of what you can ask, with example prompts.

Inspect the page

Point Stella at a record, row, or chart and ask it to act.

Tools

The actions it can take: read records, create properties, send email, search the web.

Permissions

Standing “always allow” rules. View and revoke them.

Agents

Chat Agents

Reusable personas with custom instructions, scoped focus, and tool gating.

Property Auto-Fill

AI that fills a property on demand or on triggers.

Extend the AI

Rules & Skills

Standing guidance (rules) and reusable /command procedures (skills).

Provider Tools

Tools connected providers give Stella, gated by your approval.

MCP Connections

Connect external MCP servers for read-only tools.

Recommendations

Proactive nudges about your accounts, conversations, and team.

Feature reference

Works with

The AI reaches across the rest of Custral, it acts on your real data, not in a silo.

Communications

Draft and send email, run chat agents on conversations, and summarize threads.

Data & records

Auto-fill properties, and read or create records straight from a prompt.

Automations

Run AI actions inside workflows and trigger property auto-fill on events.

Surfaces

Ask Stella to build a view or dashboard, or inspect the open page.

Business knowledge

Settings → AI → Business knowledge is what every AI feature knows about your business: what you sell, who to and how, your value proposition, instructions for every AI feature, and the websites and help docs Custral scans. Fill from your website drafts the answers from your scanned site for you to review and save. Stella and playbook drafts also read your calls, call library, reviews, docs and records — only what the person using them can open. The website chat bot reads the scanned sites only.

Reference & settings

Models & Providers

The model catalog and what each is good for.

Best practices

Getting reliable, predictable output.