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Overview

The mobile app covers the work you do away from a desk: clearing the inbox, taking and returning calls, pulling up a record before a meeting, and asking the assistant something. Workspace configuration: schema, workflows, dashboard design, stays on web and desktop, where there’s room for it.

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Install it

The iPhone and Android apps are rolling out to the App Store and Google Play. custral.com/download carries the store links as each one goes live. Sign in with the same credentials you use on the web.
Need access before then? Email hello@custral.com and we’ll add you to the beta.

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What’s on it

Inbox

Every conversation across email, SMS, voice, and chat. Swipe actions are configurable. Set what a left and right swipe do under Settings → Email.

Calls

A full dialer, call history, and voicemail with transcripts, on one screen filtered by Recent / Missed / Voicemail.

Records and views

Your saved views, with their real filters, sort, and columns. As a list, board, grid, calendar, or timeline.

The assistant

The same assistant as on web, including tool approvals and two-way voice chat.
Pushed notifications carry a body preview rather than just a subject, and you can Reply or Mark done straight from the notification.

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On a tablet

Custral doesn’t stretch the phone layout to fill an iPad. Past roughly 768pt of window width, navigation moves off the bar along the bottom and onto a labelled rail down the leading edge: every destination named rather than guessed at from an icon, and the height the bottom bar was spending handed back to the content. Wider again, from about 912pt, the rail is joined by a pages panel, your sections and pages in a second column beside whatever you’re reading, the way the sidebar works on web. In practice every iPad gets the rail in landscape, and every one but the mini gets it in portrait too. The panel wants a landscape iPad, or a large one held portrait. Android tablets follow the same widths. It tracks the window rather than the device, so rotating an iPad, or resizing Custral in Split View, moves the navigation live with nothing to reload.
The rail carries your open tabs underneath the destinations, so a page you’ve already opened is one tap away without going through the switcher.

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Permissions worth granting

On Android 14 and later, apps that aren’t the system dialer must be granted a separate permission before an incoming call can take over the screen. Without it, calls arrive as an ordinary notification in the shade and are easy to miss. Custral prompts for this the first time it matters, accept it, or grant it later under System Settings → Apps → Custral → Full-screen intents.
Some Android manufacturers put aggressive battery limits on background apps, which can delay or drop push notifications. Custral surfaces the relevant exemption in Settings when it detects one of these devices. Granting it is what keeps notifications timely.

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Troubleshooting