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Overview

The Meeting Assistant is a virtual bot that joins your video calls to record and transcribe them, then files the transcript as a conversation. Configure it at Settings → Meeting Assistant. It joins meetings detected on your connected calendars, so connect a calendar (and a video account) first via Connected Accounts.

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Turn it on

Toggle Auto-record Meetings to have the bot join meetings on your calendar automatically. Set the Assistant Display Name (what shows in the participant list, default “Custral AI Assistant”), and optionally limit it to specific Calendars to Auto-Record (leave empty for all connected calendars).

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Choose which meetings it joins

Under Auto-record Filters:
  • External Participants Only: only meetings with people outside your organization.
  • Record Only If I Am Host: only meetings you organize.
  • Trigger Keywords: only record when the title or description contains these (empty = all).
  • Ignore Keywords: never record meetings containing these.
Media Settings toggle Capture Audio and Capture Video. Save with Save Preferences. Transcription is always on.

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Troubleshooting

When reporting an issue, include the request id shown in the error toast. It links the in-app error to the server logs.