How it works
As you write, Custral asks an AI model for a short continuation and shows it inline. The suggestion is context-aware: it knows- who you’re writing to: so “Hey Dan” continues naturally with the recipient’s name,
- the subject of the email, and
- the most recent message in the thread you’re replying to,
Using it
- Start writing a reply (or a new email) as normal.
- Pause for a moment. A grey suggestion appears after your cursor.
- Press Tab to accept it. The text is inserted and a fresh suggestion may follow.
- Keep typing to dismiss the suggestion and write your own words.
Turning it off
Go to Settings → Client Settings → Email composer and toggle Smart compose off. The setting follows your account, so it applies wherever you use Custral. Turn it back on from the same place at any time.Troubleshooting
No suggestions appear
No suggestions appear
- Smart compose may be turned off, check Settings → Client Settings → Email composer. - Suggestions only appear once you’ve typed a couple of characters and then paused. They won’t show while you’re actively typing. - The cursor must be at the end of your text with nothing selected. - If your workspace AI usage is temporarily exhausted (for example in a sandbox), suggestions are skipped silently. Try again later.
Tab isn't accepting the suggestion
Tab isn't accepting the suggestion
Tab only accepts when a grey suggestion is actually visible. If you’re inside a snippet with fill-in variables, Tab
moves between those variables first, finish or dismiss the snippet, then Tab will accept the suggestion.
The suggestion runs into my last word
The suggestion runs into my last word
Accepted suggestions add a leading space when your text ends mid-word, so words don’t fuse together. If you still
see an odd join, just edit it as normal text. The suggestion becomes regular editable content once accepted.
A suggestion mentioned something that isn't true
A suggestion mentioned something that isn't true
Smart compose is a writing aid, not a source of facts. Always read a suggestion before accepting it and edit
anything that’s wrong: never accept a date, price, name, or commitment you haven’t verified.
Related
- Compose & Send: the composer Smart Compose runs in.
- Templates: reusable snippets for longer canned text.
- Custral AI overview: the broader AI features in Custral.