Where you’ll see them
The mobile app shows the same on records and conversations, including the
“writing a reply” notice, and inside documents, sheets, decks and boards.
A person shows as editing if they’ve changed something in the last minute,
otherwise viewing.
Hover, jump, follow
- Rest the pointer on an avatar to see what that person is doing and how long they’ve been there, with Go to, Follow and View profile.
- Click the avatars for everyone at once. Click a name to go to where they are, once: their slide, cell, caret or tab.
- Follow keeps you with them as they move. A “Following Maya” chip shows while you are. Scrolling, clicking or typing takes your view back and stops following, and so does the chip’s ✕.
Troubleshooting
A teammate has it open but I don't see them
A teammate has it open but I don't see them
They need to be connected right now. A tab left open in the background still counts, but a closed laptop drops off
within about a minute and a half. You only see people on things you can open yourself.
Their colour is different from the last time
Their colour is different from the last time
The colour comes from their name, so it only changes if their name does.
Follow stopped on its own
Follow stopped on its own
Following ends as soon as you scroll, click or type outside the avatars, and when the person you’re following
leaves.
No 'writing a reply' notice
No 'writing a reply' notice
It shows on conversations with a reply box (chat, SMS, widget and email), while the other person’s reply box has
focus.
Related
Teammate profiles
Who they are, what they own, and how to reach them.
Documents
Writing together in a document.