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Overview

A presentation template is a saved snapshot of a whole deck plus a typed variable schema. When you instantiate a template against a record, Custral substitutes {{key}} tokens in the slides with that record’s values, so one “Customer QBR” template produces a branded, pre-filled deck for any customer.

How it works

Templates are managed at Settings → Presentations → Templates. Each row shows the template name, how many variables it declares, and a description. A template carries two things:
  • A snapshot: the deck’s slides and their content, captured when you save. Editing a deck created from a template never changes the template itself (it is a snapshot, not a live link).
  • A variable schema: a list of variables, each with a key, a label, a type, a required flag, and an optional default value. Inside slide text you write {{key}}, and you add a matching variable here so Custral knows how to fill it.
When you create a deck from a template, each variable’s key is matched against the chosen record’s matching property. Any explicit values you supply take precedence over the record’s values. Resolution rules:
  • Required variables that resolve to nothing block creation, and the unresolved keys are reported back so you can fix them.
  • Optional variables fall back to their default value (or an empty string).
  • Unknown tokens ({{...}} with no matching variable) are left in place as-is.
Variable types are: text, number, date, email, phone, select, status, and user.

Using it

1

Create a template

On the Templates screen, click New template, give it a name, and optionally a description.
2

Add variables

Open the template and click Add variable. Set the Key (e.g. customer_name), a Label, a Type, whether it’s Required, and an optional Default. Use the same {{key}} in your slide text.
3

Create a deck from the template

When you create a deck from the template against a record, Custral fills the {{variable}} tokens from the record’s matching properties.
Coming from an older deck? Use Migrate older presentations on this screen to convert each slide to the current format. The migration is non-destructive. The original content stays in place.

Troubleshooting

When reporting an issue, include the request ID shown in the error message. It helps our support team trace what happened.

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