Conversation

Overview

Conversation is a relation specifically scoped to the Conversation object. Use it when a record is the subject of one or many threads. A Deal with associated email threads, a Ticket with the conversation that opened it.

Configuration

Setting	What it does
Allow multiple	Lets more than one Conversation be linked to a record.
Link automatically	Links Conversations on its own when their participants match the record’s Email or Phone properties.

What it stores

A link to one Conversation, or to several when multiple is allowed.

Filtering

Is, is any of, count equals, count greater than, has unread, is empty, is not empty.

Examples

A Deal with the email thread that opened it. A Ticket with the conversation that started it.

Getting started

Objects

Contacts

Properties

Records

Lists

Conversations

Media

Audits

Overview

Configuration

What it stores

Filtering

Examples

See also

​Overview

​Configuration

​What it stores

​Filtering

​Examples

​See also

Overview

Configuration

What it stores

Filtering

Examples

See also