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New to Custral? This page is your map. Custral unifies your whole customer lifecycle (data, communication, automation, and AI) in one workspace. Below are the core concepts and the best place to learn each.

The building blocks

Objects & Records

Objects are the blueprints for your data (Contacts, Deals, Tickets); records are the individual entries. Start here to model your business.

Properties

The typed fields on each record: text, dates, selects, relations, and more.

Views & Dashboards

Tables, boards, calendars, and dashboards that turn your records into something you can act on.

Conversations & Inbox

Every email, SMS, and call thread in one shared, assignable inbox.

Make it work for you

Workflows

Instant, event-driven automations. Notify owners, create records, update fields.

Sequences

Multi-step, multi-channel outreach that runs over days or weeks.

AI Agents

A contextual assistant plus property auto-fill that enriches and summarizes your data.

Integrations

Connect mailboxes, phone numbers, and tools like HubSpot, Slack, and GitHub.

A suggested learning path

1

Set up your workspace

Configure your company profile and AI context in Workspace Settings.
2

Model your data

Create your first objects and records, then shape them with properties.
3

Bring in your data

Import existing contacts and deals with the data import wizard.
4

Connect communication

Link an email mailbox and a phone number under Integrations.
5

Automate the routine

Build your first workflow, then try a full recipe end to end.
Once you’ve done these, you’ll have a working Custral setup and a feel for how the pieces fit together.

Quickstart

The fastest path to a working workspace.

Use cases by team

See how different teams set Custral up.